It’s been no secret that before now HR retainers were never exactly at the forefront of our thinking!
We were a bit concerned about the traditional model, which can be seen by some to restrict customers – and at Hunter Adams, we don’t like restrictions!
But for many, the global HR outsourcing provider works, and there are a vast array of offerings out there supporting customers with their HR needs.
One key aspect of a retainer that people like is the absolute certainty about what their HR services will cost them for the year. They also enjoy the reassurance that as employment law changes in the UK each year, they will be brought up to date so compliance can be achieved. Let’s face it, UK employment law is complex and tricky for managers to navigate alone.
Through discussions with many of our clients, we’ve also managed to pinpoint the aspects of a typical HR retainer service that they may find frustrating.
LONG TERM CONTRACTS
A lot can change in five years, so our customers want flexibility around their service requirements and how they work with their HR provider.
TRIBUNAL INSURANCE
Lots of models out there are insurance-based, which means clients can feel that they’re made to jump through too many hoops in order to avoid invalidating their policy. This can limit commercial, practical HR thinking somewhat.
LEGAL JARGON
Many clients comment on the complexity of the advice they receive. Perhaps this is, once again, linked to the insured model. But what clients really want is pragmatic, practical, step-by-step advice. And sometimes they even need to have their hand held through tricky situations.
LOST IN A CALL CENTRE
One of the first questions clients ask us when discussing our outsourced HR service is “will I speak to someone different every time?” or, “will I get ticketed and end up in a call centre?”.
WE’VE LISTENED TO ALL OF THIS AND ARE PROUD TO BE OFFERING THE MARKET AN ALTERNATIVE
Since 2011 we have worked with over 400 SMEs – some with no HR and some who just want additional backup HR support.
In March 2023, in response to market demand, we launch our monthly retainer model for SMEs and charities.
In contrast to typical models we will offer a two-year agreement, no-insurance model; giving practical HR advice with a dedicated focal point for those who are looking for an alternative solution to what’s already available out there. We will also offer a level of flexibility within those two years. We will fix rates for the duration of the agreement – our bit to help in the current economic uncertainty. We offer all of this at a very competitive rate and from as little as £250 per month.
We will provide you with sound, timely advice and guidance relating to all matters of HR and work with you to ensure your full compliance with the law.
For more information go to www.hunteradams.co.uk/services/retained-hr/
Or email team.admin@hunteradams.co.uk for a copy of our brochure and FAQs
